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WOGI.SG Payment

Last Update 6 個月前

What is a pre-authorisation (authorisation hold)? Why can WOGI cancel a transaction after my bank approves it? I see a pending amount on my card. Did WOGI take my money? How can I tell if I was actually charged? What should I do if the transaction is Pending/Authorised?

What should I do if the transaction is Posted/Settled?

Emma

Last Update 6 個月前

 
If your bank shows the transaction as Posted/Settled (a completed charge), please contact WOGI Support and include:• the date/time and amount,• any order reference (if available), and• a screenshot showing the transaction as Posted/Settled (not Pending).We will investigate and assist accordingly.

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