Is My eGift Card Redeemed/Used?

If you are unsure whether your eGift Card has already been redeemed or used, please follow the guidance below.

1. Check the eGift Card Display

• Some eGift Card will clearly show the redemption status directly within the eGift Card page.
• If the eGift Card supports this feature, you may see a status such as “Redeemed”, “Redeemed at”, or similar.
• If the status is visible, you can rely on this to confirm whether the eGift Card has already been redeemed.

2. eGift Cards Without Visible Redemption Status

• For certain eGift Cards, the redemption or usage status is NOT displayed within the eGift Card.
• This may occur when the redemption record is stored only in the merchant’s system.
• In these cases, the eGift Card page will not show whether the eGift Card has been redeemed.

3. Use the “Mark as Used” Feature (If Applicable)

• Some eGift Cards include a “Mark as Used” button.
• If you have redeemed or used the eGift Card, you may click this button to manually label the eGift Card as used.
• The eGift Card will then display a “USED” stamp for easy future reference.
• If needed, you may also reverse this action by clicking “Mark as Unused”, and the stamp will be cleared.
• This tool is for your personal tracking and does not affect the actual redemption status in the merchant system.

4. If You Are Still Unsure

• If you cannot confirm the eGift Card status after checking the eGift Card page, please contact the merchant’s support team or WOGI Support Team for further assistance.
• Sharing your voucher details or redemption confirmation will help us check more effectively.