I Don’t Have a Code in My Voucher

If your voucher does not show a code, please follow the steps below to identify the issue.

1. Some Vouchers Do Not Require a Code

• Certain vouchers may not require a separate code for redemption.
• Redemption may be completed using a barcode, QR code, merchant PIN, or other merchant-specific details instead.
• Always check the voucher details or instructions to confirm whether a code is needed.

2. Vouchers That Require Additional Steps to Receive the Code

• Mobile reload vouchers: No code is provided. Instead, you may need to enter your mobile number or other required details to complete the redemption.
• Click-to-redeem vouchers: Some vouchers include a button or link to access your code. Make sure to click it to reveal the code.

3. If the Issue Persists

If you have confirmed the above and still do not have a code, contact WOGI Support Team for assistance. Provide your voucher details to help us verify and resolve the issue.