GrabGifts - Redemption with Activation URL

Nana

Last Update il y a 2 mois

This voucher can only be redeemed online. Redemption must be initiated by clicking the “Click to Access” button on the voucher. Please note that no voucher code is provided.

Redemption Steps:
  1. Click on the “Click to Access” button. Ensure that the Grab app is installed and that you are logged in to your account.
  2. Tap “Pick Your Gift”, then proceed to save the e-voucher to your My Rewards page.
  3. Select a service and choose your preferred gift breakdown (if applicable).
  4. Once completed, the e-voucher will be successfully redeemed. Tap “View My Rewards” to confirm.
  5. Follow the booking steps and select “Offer” to apply your e-voucher during checkout.

Sample Reference:
A sample screenshot of a GrabGifts voucher is provided below for reference – redemption can only be completed by clicking the “Click to Access” button.

 
Frequently Asked Questions (FAQ):
Q1: Can I change the selected service or denomination breakdown after selection?
A: No. Once the service or denomination breakdown has been selected, it cannot be reversed or modified.


Q2: Can this voucher be exchanged, cancelled, or refunded?
A: No. The voucher cannot be exchanged, canceled, or refunded.


Q3: What devices can be used for redemption?
A: The voucher must be redeemed using a mobile device or tablet with the Grab app installed and logged in.

Q4: What should I do if my voucher was used in a cancelled order?
A: If the voucher was used in a cancelled order, reinstatement or replacement can only be assisted by the Grab team. Please reach out to Grab Support for further assistance.


Q5: What should I do if I reach the redemption limit?
A: Redemption limits are set by Grab. If the limit is reached, please try again the following day or week when the limit has been reset.


Q6: I am facing issues redeeming via the Rewards platform. What should I do?
A: For smoother redemption, please copy and paste the voucher link into your mobile browser. Redemption via a Rewards app/platform may be affected due to security settings imposed by the platform.

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