If I receive a defective product, will the refund still go to my gift card?

Argu Tan

Last Update a year ago

Yes. Regardless of why you return an item—including receiving a defective, damaged, or incorrect product—the refund will follow the same rules and usually go back to your gift card balance.

Some merchants may instead issue store credit or a replacement card, but cash refunds are rare unless required by law.


💡 Tip: If your item arrives damaged, contact customer support right away with photos and proof of purchase to speed up the refund or replacement process.

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